Warranty and Returns
Product Warranty: At Rejuvenation.One, we stand behind the quality of our products. All of our health and beauty items are carefully formulated and manufactured to the highest standards. If you believe you have received a defective product, please contact us within 30 days of purchase. Our team will assess the issue and may offer a replacement or credit, depending on the circumstances.
Please note that our warranty covers manufacturing defects only and does not apply to damage caused by misuse, improper storage, or general wear and tear. Proof of purchase is required for all warranty claims.
Return Policy: We want you to be completely satisfied with your purchase from Rejuvenation.One. If you need to return an item, please read our policy carefully:
- Eligible Returns: Only unopened and unused products in their original packaging may be returned. Returns must be initiated within 14 days of receiving your order.
- Non-Returnable Items: Due to the nature of our health and beauty products, we cannot accept returns for any opened or used items, or for items purchased on final sale or with special pricing.
- Return Process: To initiate a return, please contact our customer support team at contact@infoempire.com. Provide your order number, the product you wish to return, and the reason for the return. Once approved, you will receive instructions on how to proceed. Return shipping costs are the responsibility of the customer.
Refunds: Once your returned item is received and inspected, we will notify you of the approval or rejection of your refund. Approved refunds will be processed within 7-14 business days and credited to your original payment method. Please note that shipping fees are non-refundable.
Exchanges: We do not offer direct exchanges. If you wish to exchange a product, please initiate a return for the unwanted item and place a new order for the desired product.
Damaged or Incorrect Items: If your order arrives damaged or if you receive the wrong item, please contact us within 48 hours of delivery. We will work with you to resolve the issue as quickly as possible, either by sending a replacement or issuing a credit.
For Questions or Assistance: If you have any questions about our Warranty and Returns policy, or if you need assistance, please contact our support team:
- Email: contact@infoempire.com
- Phone: +1-877-482-4678 ext: 110
Thank you for choosing Rejuvenation.One. We appreciate your trust and are committed to ensuring your satisfaction.